Privacy Policy

Date:              23 July 2020

If you need a pdf version of this policy document, please email us at info@tricio-advisors.com

 

Tricio Investment Advisors Limited ("Tricio" "Us," or "We") is committed to protecting the privacy of the users of our subscription or consulting services, our company website (www.tricio-advisors.com) (thereafter the “Web Site”). 

 

The Web Site was designed to help you and your company develop a good understanding of Tricio’s service offerings. Certain areas on the Web Site can only be accessed by registered users. 

 

This privacy policy (the "Policy") discloses Tricio’s information privacy practices for the Web Site, and is intended to inform registered users and other visitors to the Sites of the data collection and use practices of the "Sites" (i.e. both "Web Site" and other sites that we may notify you from time to time).

 

BY USING THE WEB SITE AND RELATED SERVICES, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY. YOUR PERSONAL INFORMATION MAY BE PROCESSED BY US IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS OTHER COUNTRIES (INCLUDING THE UNITED STATES) WHERE LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY.

 

Amendments to this Policy will be posted on www.tricio-advisors.com and will be effective upon being posted. Your continued use of the Sites following the posting of any amendment will constitute your acceptance of that amendment, except if your personally identifiable information will be used in a materially different manner. See the Notification of Changes section below for further information.

 

If you have questions or concerns regarding this Policy, you should contact Tricio by e-mail at 'info@tricio-advisors.com'.

 

REGISTERED USERS

Registration is not mandatory to access certain public areas of the Web Site. A pre-paid subscription or trial registration is, however, required for access to certain areas of the Web Site. There are also certain products and services that are only provided through these areas of the Web Site. When you sign up for a subscription or register for a trial use of Tricio’s services, you are given an account with Tricio (your "Account"). You will then set up or be assigned a username and password for purposes of accessing your Account and the portions of the Web Site available to registered users.

 

You agree that you will not share your username and password with others. 

 

For users who have signed up to receive our regular publications and reports, Tricio may also send these materials, newsletters and other materials like multi-media files to the email addresses that the users provide on registration. These materials may be sent as links to the password protected area of Tricio’s Web Site, or to other third party websites where any multi-media materials will be stored. 

 

If you are subscribing for a service on Tricio’s Web Site, you may be taken to selected websites of third party service providers (“Third Party Service Sites”). You will only be accessing these Third Party Service Sites for certain specific activities, like making payments to Tricio via these third party service providers. The Third Party Service Sites will have their own privacy and data protection policies, which you need to read and confirm before completing any payment or other activities via these third party service providers. You would also need to enter details relating to your payment card, bank account or other payment services in these Third Party Service Sites. These data will not be held by Tricio. 

 

See also the section CONSENT TO THE USE OF THIRD PARTY PROVIDERS below for further information.

 

PERSONALLY IDENTIFIABLE INFORMATION

We collect and share personally identifiable information regarding users of the Web Site as described in this Policy. Except as noted in this Policy, personally identifiable information collected on the Web Site is not shared with third parties without your consent.

We may automatically collect personally identifiable information from you when you access the Web Site. We may also collect personally identifiable information from you through a number of voluntary sources on the Web Site, such as emails, postings, messages or other electronic submissions and communications sent by you to Tricio or the Web Site.

 

The personally identifiable information we may collect from you will include, by way of example:

  • Full name

  • Company name

  • Contact information (including, address, postal/zip code, country, and phone number)

  • E-mail address

  • Other information volunteered by users, such as information provided during surveys and the Web Site’s registration

  • Internet Protocol or IP address

  • User specific and aggregate information on the areas of the Web Site accessed

  • User name and password information for the Web Site.

 

YOU SHOULD NOT PROVIDE TRICIO WITH ANY PERSONALLY IDENTIFIABLE INFORMATION OR SUBMIT OR POST ANY PERSONALLY IDENTIFIABLE INFORMATION TO THE WEB SITE UNLESS YOU WOULD LIKE THAT INFORMATION TO BE USED BY TRICIO IN ACCORDANCE WITH THIS POLICY.

 

LIKEWISE, YOU SHOULD NOT SUBMIT OR POST ANY PERSONALLY IDENTIFIABLE INFORMATION TO THE WEB SITE UNLESS YOU WANT THAT INFORMATION TO BE ACCESSIBLE BY OTHER USERS OF THE WEB SITE, AS INFORMATION POSTED ON THE WEB SITE MAY BE MADE AVAILABLE TO OTHER USERS OF THE WEB SITE.

 

PERSONALLY IDENTIFIABLE INFORMATION POSTED TO RESTRICTED AREAS OF THE WEB SITE IS NOT ACCESSIBLE BY OTHER REGISTERED USERS OF THE WEB SITE.

 

The personally identifiable information that Tricio collects from users of the Web Site (both registered and unregistered) may be used for a variety of purposes, for example to provide the services and products offered through the Web Site to users of the Web Site, to customise content and/or layout of the Web Site for each individual user of the Web Site, to notify users of the Web Site about updates to and activities on the Web Site and about goods and services that we feel may be of interest to you, to improve the content of the Web Site, to analyse data and patterns regarding usage of the Web Site, to contact users of the Web Site for marketing purposes, and to contact users of the Web Site for information verification purposes.

 

Tricio may collect and publish statistics and usage information related to the users consumption and feedback of content only in anonymous information cases. We may publish consumption data associated with a certain keyword or piece of content, but never in relationship to your Account. We may collect certain information from visitors to the Web Site and users of Tricio services, such as Internet addresses. This information is logged to help diagnose technical problems and prevent security breaches.

 

DISCLOSURE AS REQUIRED BY LAW

Though we make every reasonable effort to preserve user privacy, we may need to disclose personally identifiable information of certain users of the Web Site when we have a reasonable and good-faith belief that the disclosure is necessary to comply with a current judicial proceeding, a court order, or legal process served on Tricio or the Web Site. In this situation we will use reasonable efforts to provide notice of this disclosure to all affected users, to the extent reasonably possible under the circumstances.

 

COMMUNICATION WITH USERS AND CLIENTS

We may contact you to notify you regarding your Account, to troubleshoot problems with your account, to notify you about temporary suspension to the service provided by the Web Site, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce our service agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

In some circumstances, we may send new registrants of the restricted area of the Web Site or of relevant Tricio service a welcoming email to verify password and username. Generally, users cannot opt-out of these communications. 

 

SPECIAL OFFERS AND UPDATES

Established members and registered users will occasionally receive information on products, services and special deals, and periodic newsletters in accordance with their subscription agreements.

 

NON-PERSONALLY IDENTIFIABLE INFORMATION

Where possible, our system automatically recognises each visitor's Internet Protocol addresses. We also collect information about how visitors use the Web Site (for example what pages are viewed and products and services are purchased). This information, which is collected and maintained in an anonymous and non-personally identifiable form, allows us to improve the content of the Web Site and facilitate market research. Sometimes, we utilise the services of a third party to help us understand this information better, although the information that is disclosed to these entities remains at all times in anonymous and non-personally identifiable form. Other than improving the Web Site and the experience of visitors to the Web Site, we make no other use of this information.

 

TRANSFER OF INFORMATION

As we continue to develop our business, we may participate in corporate transactions such as mergers and acquisitions, and it is possible that another company may acquire Tricio or its business assets in the future. If Tricio elects, in its reasonable discretion, to transfer ownership or control of the Web Site to a third party, whether or not in the context of an acquisition of Tricio or a merger of Tricio with a third party, you consent to the transfer of your personally identifiable information and non-personally identifiable information to that third party, provided that all use of your information by that third party remains subject to the terms of this Policy.

 

COOKIES

Tricio uses "cookies" to improve the experience of the Web Site. A cookie is a text file that is placed on your hard disk by a web page server, often including an anonymous unique identifier. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

 

We may use cookies for various purposes, for example, to save user preferences, customise Web Site content for individual users, to ensure that users are not repeatedly sent the same content, to record session information, to alert users to new areas that might be of interest upon return to the Web Site, and to save certain information about users of the Web Site and others who visit the Web Site. We also use cookies to record current login information; however, you are still required to log in to your Account after a certain period of time has elapsed to protect you against others accidentally accessing your Account.

 

For more information about cookies in general and how they are used in Tricio’s Web Site, please visit here or on www.tricio-advisors.com.

 

CONSENT TO THE USE OF THIRD PARTY PROVIDERS

In addition to the Third Party Service Sites noted in this Policy, Tricio may also contract with other third parties to provide various services to Tricio relating to the Web Site on an outsourced basis rather than performing the services itself. For example, Tricio may contract with an email provider to handle the distribution of email messages to registered members of the Web Site and/or related services. Likewise, Tricio may contract with a web site hosting provider to host all or a portion of the Web Site for Tricio. By visiting the Web Site, all visitors consent to Tricio providing both personal ad non-personal information received from those visitors to these third party providers for the purpose of enabling the third party provider to provide these outsourced services to Tricio. In addition, all visitors consent to the collection, maintenance, and processing of their personal and non-personal information by Tricio and these third party providers.

 

It's important to note that these third-party providers including the Third Party Service Sites may place cookies or utilizing other tracking technologies. These third-party providers have their own privacy and data collection policies and practices. Tricio is not responsible for any actions or privacy policies of such third parties. You should check the applicable privacy and data tracking policies of those third parties when providing personally identifiable information through linked web sites and Third Party Service Sites.

 

NOTIFICATION OF CHANGES

If we decide to change the Policy, we will either notify users by way of an email or post material changes on the Web Site so our users are aware of what information we collect, how we use it, and if we disclose it. Unless we seek and receive your consent, we will use information in accordance with the Policy under which the information was last collected. Users may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at 'info@tricio-advisors.com'.

 

SECURITY

Tricio’s company web site is currently hosted on a third party web site hosting provider. That gives us an integrated platform that allows us to describe Tricio’s service offering, sell our products and provide services to you. Your data may be stored through the third party web site provider’s data storage, databases and related applications. They store your data on secure servers behind a firewall. The Web Site is protected by an SSL certificate, with the data encrypted and authenticated for security purpose following the current standards.
 

All direct payment gateways offered by the third party web site hosting provider and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card, payment card or other information through the Web Site and its service providers.

 

We also limit access to your data to our employees who we believe reasonably need to come into contact with that information. While no system is guaranteed to be completely secure, we work hard to ensure our security measures protect all information in a responsible manner.

 

ACCESS, REVIEW, CHANGE OR UPDATE

Users may review, delete/deactivate, stop us in processing your data, update the personal information that was previously provided to us by changing their individual user profile by emailing us at 'info@tricio-advisors.com'.

 

CONTACT INFORMATION

Any questions or suggestions about this Privacy Policy, including changing your preferences in communications, should be addressed via email to: ‘info@tricio-advisors.com’.

Tricio Investment Advisors Ltd

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9/10 The Crescent,
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PE13 1EH

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